This is our first-ever LIVE product launch, and we’re freaking out in the best way. In this keynote, we’ll debut and demo our new product, Skills. Join us if you want to track your team’s growth with ease and watch performance soar. And as a bonus, we’ll introduce you to a few folks who are already leveraging Skills at work.

Speaker: Reena Ambai, Senior Revenue Programs Manager, SalesLoft

In enablement and management, you have one primary job, and it’s this: Help your reps become more effective. Everyone understands the value of coaching, but often in the shuffle of the day-to-day, it’s the first thing to drop. Instead, 1:1s and trainings become operational and tactical at best, and at worst, a mundane pipeline and activity review. This session will help you break out of that monotony and start developing your team’s skills by customizing coaching at scale.

Speakers:
Jordana Zeldin, Founder & Sales Coach, Spriing Training
Morgan Ingram, Director of Sales Execution and Evolution, JB Sales Training
Collin Cadmus, Founder, Collin Cadmus, LLC
Mike Wendahl, Director of Commercial Sales, Lessonly

Study after study is telling us that without proactive coaching and practice, our teammates will leave and go find it somewhere else. Productivity dips, turnover spikes, and we’re left struggling to retain our top players. It’s a cycle, but the good news is, it’s one we all have the power to stop. Join this incredible panel of sales leaders as they discuss how to become proactive, involved coaches that reps trust and lean on. They’ll touch on how to maximize your coaching and how to bake great team practice into your day-to-day.

Speaker: Sarah Raines, Senior Manager, Enablement, Seismic

Structured coaching helps individuals develop their skills and approach to specific tasks so they can accelerate their own personal and professional development. Through observation, questioning techniques, and feedback, people gain an understanding of where they currently are at, how they can improve, and where their strengths lie. During this session, we’ll cover the benefits of structured coaching for managers, their direct reports, and even the company. In addition, we’ll share tangible ways to bring structured coaching to your team in a way where everyone works together to identify blind spots, craft solutions, and of course, celebrate wins.

Don’t miss this conversation between our CEO, Max Yoder, and biologist, neuroscientist, and stress-expert, Dr. Robert Sapolsky. They’ll dive deep into the effects of stress and discuss ways to mitigate it so we all do better work and live better lives.

At Lessonly, we work hard and play hard. For this final session, let’s play. Choose from four experiential events—beer tasting, candle making, baking, or family yoga—and level up in new ways. We’ll mail you everything you need in advance. Space is limited. First come, first served.

This is our first-ever LIVE product launch, and we’re freaking out in the best way. In this keynote, we’ll debut and demo our new product, Skills. Join us if you want to track your team’s growth with ease and watch performance soar. And as a bonus, we’ll introduce you to a few folks who are already leveraging Skills at work.

Speaker: Karen Riddell, Manager, CX Training & Communications, Warby Parker

We’ve all reached out to CX for help before, right? And we know what great support experiences and not-so-great support experiences feel like. How you’re served, in large part, depends on whether a company has a customer-first or a company-first mindset. At Warby Parker, we use “Let me see what I can do” as a credo for our customer-facing teams to live by. During this 30-min session, we’ll chat more about this credo and the small changes in language that can have a big impact on a customer’s experience.

Speaker: Natasha Lende, Manager, Partner Learning & Development, Etsy

Come to this session to hear Etsy’s methodology for defining skills in their CX organization. Skills at Etsy are rooted in two programs: their agent coaching program and their certifications program. We’ll talk about defining coachable skills, using QA data to set measurable skills objectives, and certifying agents by taking a deep dive into Etsy’s world-class model of identifying and improving agent skills.

Speaker: Josh Streets, CEO & Founder, Scoreboard Group Consulting

In today’s ‘measure everything’ business landscape, it can be difficult to match underlying behaviors to performance results. Since COVID-19, many companies have seen a degression in their CSAT and CX results. While there are numerous factors that contribute to this, we’ll spend this session discussing one clear gap that many companies are trying to resolve with their frontlines—empathy.

Don’t miss this conversation between our CEO, Max Yoder, and biologist, neuroscientist, and stress-expert, Dr. Robert Sapolsky. They’ll dive deep into the effects of stress and discuss ways to mitigate it so we all do better work and live better lives.

At Lessonly, we work hard and play hard. For this final session, let’s play. Choose from four experiential events—beer tasting, candle making, baking, or family yoga—and level up in new ways. We’ll mail you everything you need in advance. Space is limited. First come, first served.

This is our first-ever LIVE product launch, and we’re freaking out in the best way. In this keynote, we’ll debut and demo our new product, Skills. Join us if you want to track your team’s growth with ease and watch performance soar. And as a bonus, we’ll introduce you to a few folks who are already leveraging Skills at work.

Speakers:
Scott Cook, Enterprise Enablement Strategist, Lessonly
Sheila Clayton, Enterprise Enablement Strategist, Lessonly

In this session, hear how two of Lessonly’s Enablement Strategists advise folks to organize their Skills App and develop a Skills Matrix that matters. (Trust us, it sounds way more intimidating than it is.) Come ready to think through what KPIs truly matter to you, map out skills to help you meet those metrics, and lastly define those skills so both learners and managers have clarity on what’s being assessed.

Speaker: Justin Clifford, Head of Commercial Sales, Lessonly

It’s been written that only 5% of most sales managers’ time is actually spent coaching reps. This is likely because of one of three things: a lack of time, a lack of focus, or a lack of tools. The first two “lacks” here are issues of prioritization, but the third is not. And the right tools make prioritization way easier. With the right tools in place (like Lessonly Skills), coaching can feel doable and scalable again for all. Join us for this highly tactical session and leave this breakout with practical ways to coach more effectively and efficiently.

Speakers:
Katie Townsend, Director of Enterprise Account Management, Lessonly
Alex Mislan, Director of Professional Services, Lessonly
Joanna Brenneman, Director of Customer Support, Lessonly
Kristina Simkins, Vice President of Product, Lessonly

Lessonly is in a growth spurt—and we’re loving it. One thing we’ve noticed though is that the needs of our customers are constantly changing. In turn, the skills our teammates need to meet those needs are changing, too. Join this incredible panel of powerhouse female leaders at Lessonly as they discuss how they’ve implemented personalized coaching and skill development on their teams, and discover the lessons they’ve learned along the way.

Don’t miss this conversation between our CEO, Max Yoder, and biologist, neuroscientist, and stress-expert, Dr. Robert Sapolsky. They’ll dive deep into the effects of stress and discuss ways to mitigate it so we all do better work and live better lives.

At Lessonly, we work hard and play hard. For this final session, let’s play. Choose from four experiential events—beer tasting, candle making, baking, or family yoga—and level up in new ways. We’ll mail you everything you need in advance. Space is limited. First come, first served.

This is our first-ever LIVE product launch, and we’re freaking out in the best way. In this keynote, we’ll debut and demo our new product, Skills. Join us if you want to track your team’s growth with ease and watch performance soar. And as a bonus, we’ll introduce you to a few folks who are already leveraging Skills at work.

Speaker: Max Yoder, CEO, Lessonly

Dive deep into the book, Do Better Work, with author and Lessonly CEO, Max Yoder! Max will give us a quick overview of his book and answer any questions you have about the ideas he writes about. He’ll even offer tutorials during this session on having difficult conversations, getting agreements, and sharing before you’re ready. No need to have read the book to join this session. All are welcome!

Speaker: Karlie Briggs, Customer Marketing Manager, Lessonly

Who’s ready to set a 2021 (and beyond) life vision, and work together to figure out what it will take to get you there? This is a time to dream big. We’ll visualize your future without the constraints of time, money, or knowledge. We’ll work through a few exercises and set vision-based goals that will allow you to walk away with resources and ideas that’ll get you one step closer to achieving your ideal outcomes in the years ahead. Bring your imagination, an open mind, a pen or pencil, and a notebook. This is a workshop-style session, so get ready to think, work, and of course, dream big!

Speaker: Katie Smith, Director of Program Curriculum and Advisor Relations, EDGE Mentoring

We’ve all heard that a great mentor can be life-changing in our careers, but why exactly is it so important? Join Katie Smith of EDGE Mentoring as she discusses why mentorship matters, how to find a great mentor, and what aspects of mentorship lead to whole person development.

Don’t miss this conversation between our CEO, Max Yoder, and biologist, neuroscientist, and stress-expert, Dr. Robert Sapolsky. They’ll dive deep into the effects of stress and discuss ways to mitigate it so we all do better work and live better lives.

At Lessonly, we work hard and play hard. For this final session, let’s play. Choose from four experiential events—beer tasting, candle making, baking, or family yoga—and level up in new ways. We’ll mail you everything you need in advance. Space is limited. First come, first served.